CCA sessions and bus tour draw good crowds

Carwash suppliers and operators came together at this year’s CARWACS show in Calgary October 17 and 18th at BMO Centre. Once again, the Canadian Carwash Association hosted educational seminars and the highly successful carwash bus tour.

Ask an Operator Panel:

CCA Members Tony (Anthony) Heembrock, Manager, Dreams Eco Xpress Car Wash – Okotoks, AB, Jason Kaye, Bayview Car Wash Ltd. Toronto, ON and CCA National President and Sylvain Blouin, President – Founder, Rock-N-Wash in Calgary, AB discussed the latest trends in carwashing and answered questions from participants.

Industry Panel

Jason Kaye, Bayview Car Wash Ltd.

Jason has been exposed to the car wash industry his entire life and now represents the third generation of car washing in his family. Since 2008, he has been actively involved in two successful full-service locations, being Bayview Car Wash and Doctor Car Wash, both located in the City of Toronto. Jason is a dynamic and entrepreneurial leader which assists him in managing over 30 employees and dealing with the public on a daily basis. Being the President of the Canadian Carwash Association, Jason is supporting and representing the growth of the car wash industry in Canada.

Sylvain Blouin, President — Founder, Rock-N-Wash®

Sylvain has extensive experience with senior leaders and business project management in a corporate environment as well as management roles. In 2008 he decided to become an Entrepreneur and started a business with two partners and later sold his equity share to create Rock-N-Wash™. Rock-N-Wash®, opened its first site in October 2013 and sold it in May 2017. Sylvain has received various awards including the Community Reader’s Choice Award 4 years in a row and just received another community award this past week. He is currently working on two new locations, Sherwood Park, Alberta and one in Saskatchewan. The Sherwood Park location is going to be 38,000 sq. ft. location.

Anthony (Tony) Heembrock, Dreams – Eco Xpress Car Wash

Anthony - Tony has been involved in the car wash industry since his teens with his first job was working at a tunnel wash in Ottawa. Tony worked at the car wash through College where he studied Graphic Arts and Electronics. He returned to the industry in 1982 as a distributor, installer, manufacturer, and Car Wash site owner. In July 2018 he was very was pleased to be able to return to the industry as the Manager of Dreams Eco Xpress Car Wash, in Okotoks Alberta.

Bus Tour visits two Calgary area carwashes

Carwash Tours

The Canadian Carwash Association’s (CCA) third annual CARWACS Carwash Tour took place as part of CARWACS Calgary. Buses toured two CCA member carwash sites as carwash operators enjoyed a morning of networking, interactive site tours followed by lunch.

The first site was a refreshed Husky Energy Inc carwash site that was renovated in July 2018 and has the new generation Mark VII Softwash XT machine. The new technology enhances wash quality, customer satisfaction and efficiency. This machine has the lowest operating cost in the industry in terms of water, chemical and electrical consumption. This site also uses an Exacta POS system, PurClean RO system and ZEP chemicals.

The second location was the first of the Dreams Eco Xpress Car Wash group. It opened on July 18th, 2018 and was designed as an Express Car Wash facility consisting of a 100’ express conveyorized exterior tunnel car wash and 6 free (with purchase) vacuum stalls. Vacuum stalls are located under a canopy to protect from environmental factors. The site also includes 2 mat wash stations (Rhino-Mat) and air spray hoses.

The location sits across the street from Seaman Stadium (baseball) and along 32 Street, which connects residents of Okotoks and surrounding areas to the Costco, Home Depot and Save-On-Foods to the south. The site was purchased from the Town of Okotoks.

The tunnel is equipped with Peco equipment and was supplied and installed by PD McLaren consisting of both soft foam and high pressure. Hamilton pay stations great customers as they arrive and allow for credit, debit, tap, apple pay, cash, QR Codes, number codes and RFID entry. The equipment also includes water recycling, with a goal of recycling 50-60% of the water. All cleaning solutions are dispensed through the Zep Assure System and we co-brand with AmorAll and Rain-X products.

Carwash Tours

The location was set up for high volume, with an ability to process up to 80 vehicles per hour. Customers have the option between purchasing single washes, bundle packages or Unlimited Monthly Memberships, which are offered on the top two wash packages (Cloud 9 and Heavenly). Although there is no direct access off the main road, once in the lot, the design was set up to provide for easy flow through the pay stations, tunnel and eventually through the exit, with an option to stop and vacuum or to continue exiting the lot. The building design was set to take advantage of the traffic along the roadside with glass exposure to the busy street. Colours are bold to attract attention.

Ontario's top 10 safety violations

Take a look at your company's health and safety initiatives through the eyes of a Ministry of Labour inspector. A list of the top 10 violations last year compiled by the ministry reveals the compliance shortcomings of firms in Ontario as well as ministry priorities.

"This release has valuable information you can use to kick start a review of your own health and safety program," says WORKPLACE SAFETY & PREVENTION SERVICES Consultant John VanLenthe. "It may foreshadow what your potential risks are. This list was compiled from visits to firms in a variety of sectors, but is general enough to use as a guide for your own workplace."

  1. Workplace violence and harassment (11,662 violations)
  2. Fall protection (9,658)
  3. Lack of personal protective equipment (8,318)
  4. Improper access and egress (6,472)
  5. Health and safety representative and JHSC (6,239)
  6. Administrative (6,007)
  7. Basic OHS awareness training (5,232)
  8. Improper use/maintenance of ladders/scaffolding (4,846)
  9. Lack of machine/equipment guarding (4,276)
  10. Housekeeping/work surfaces (4,269)

Most common Infraction

"It's not a big surprise that the top infraction involves workplace violence and harassment," says John. "New harassment requirements were only a year old at the time, but it's clear the ministry expects businesses to comply. We can expect violence and harassment prevention to be a priority in 2018 as well."

To put these insights to use, ask yourself, a few questions. What is our compliance level like? Do I have a violence and harassment policy and program in place? Have I trained supervisors on how to carry out investigations? Do workers know who to turn to if they are in trouble? Then perform the same analysis for all the other items on the top 10 list.

Beyond compliance

Ensuring you are in compliance in all these areas is important, and may help you during a ministry inspection, but it doesn't mean your workplace is safe. For instance, these 10 items don't cover every aspect of an employer's duties under the law. Compliance represents the ministry's minimum performance standard. It's a safety starting point, not an end point.

Take time to be truly proactive by going back to the basic questions. What does my business do? What are the activities? What are the risks involved in what I'm doing. Is the training adequate? Make health and safety effective for your workplace by going beyond compliance.

Visit WSPS ONLINE SMALL BUSINESS CENTRE to access complimentary Health & Safety resources/tools to assist you with improving your small business – Sample safety checklist, Road map to help address their legal requirements and occupational health and safety (OHS) gaps and concerns.



How will legal recreational marijuana affect your workplace?

CCA National Office
July 2018

Recreational mMarijana

When recreational cannabis becomes legal on October 17, 2018, carwash operators and suppliers to the industry will face a new set of compliance challenges that will require them to update several of their policies and practices, including those on drug and alcohol use, code of conduct, fitness for work, accommodation of disabilities and progressive discipline. 


With the law coming into effect soon, it’s essential for you to start assessing the risk of employee marijuana use, updating your HR practices and providing your supervisors and managers with proper training on the new rules right away.


Learn how you can effectively update your policies and implement best practices to comply with the new requirements on the legal use of recreational marijuana with a free special report, Recreational marijuana and the workplace, from First Reference.



CCA Board Elects Jason Kaye as President

CCA National Office
April 2018

Jason Kaye

On April 12, 2018, the newly elected National Board of Directors confirmed the election of Jason Kaye, of Bayview Car Wash Ltd, as the new President of the Canadian Carwash Association for a one-year term. Domenic DiMonte, Crosstown Car Washes was elected to serve a second term as Vice President and Treasurer and Sean McBride, Cleaning Solutions Inc. became Vice President, Manufacturers/Distributors/Suppliers. Rudy van Woerkom, Big City Auto N Truck Wash was elected VP, Carwash Owners/ Managers. Directors include Christopher Armena, Mark VII; Brad Baldwin, Zep Vehicle Care Inc.; Mike Dietrich, Parkland Fuel Corporation; Terry Fahey, Fahey Electric/Capital Wash Systems; Brad Goetz, Mondo Products Co. Ltd., Kirsten Potvin, CarWash Connect, Mark Vella, 7-Eleven and Alex Grieve, Valet Car Wash.

Ten years ago, Jason Kaye joined his father, Derek Kaye, in the operation of both Bayview Car Wash and Don Mills Car Wash located in Toronto. Jason’s expertise is in the full-service carwash model which he has been exposed to his entire life. He is now a third-generation carwash operator as his grandfather started in the business in 1960. Jason joined the CCA Board in 2014.

Mark Vella of 7-Eleven and Alex Grieve of Valet Car Wash Join the CCA Board

Mark Vella joins the CCA Board after close to 40 years in retail and nine years with 7-Eleven. He has worked in merchandising as a Category Manager and in operations as a Market Manager for Southern BC and when 7-Eleven acquired the British Columbia and Alberta gas and carwash assets from Imperial Oil in 2016 Mark was appointed National Gasoline Manager for Canada. Alex Grieve, Operations Manager, Valet Car Wash, joined the firm in 2012. Valet has 10 locations in Ontario. Over the past six years, he has dabbled in repairs and maintenance as well as the normal day-to-day operations of running a car wash.

For more information on CCA Board members, please visit our Board page.

Safe and Fair Workplaces 2018: Small Business Outreach Initiative

CCA National Office
April 2018 

This summer, 28 Ontario Ministry of Labour summer students will visit 10,000 small businesses across Ontario to promote awareness of employment standards and occupational health and safety laws. The students will:

  • distribute a resource kit to help improve compliance, including information sheets, posters and handouts, and
  • conduct a survey to help improve the ministry’s resources and outreach for small businesses.

Small businesses represent 95% of all employers in Ontario, and they employ 28% of Ontario’s workers. Business owners know that running a business involves risks and costs; The Ministry knows that a commitment to health, safety and fairness makes good business sense. Use these links to learn about workplace responsibilities and the free resources and tools. Read more here.

CCA/CFIB Partnership Benefit: Save big on payroll services

CCA National Office
April 2018

As a CCA Member you now have access to an easy and low-cost way to manage your payroll. It’s vital to pay your employees on time and accurately – while you comply with federal and provincial tax regulations. As your carwash business grows, it becomes more challenging to keep up.

Canadian-owned Payworks helps manage your workforce by providing cloud-based solutions for Payroll, Human Resources, Employee Time and Absence Management, all backed by personal and dedicated service. CCA Members receive exclusive discounts on Payworks services through our industry partnership with CFIB. Read more here.

In Memoriam: Robert (Bob) Walsh

CCA National Office
April 2016

It is with great sadness that the Canadian Carwash Association Board of Directors notifies the membership about the tragic passing of former CCA Board Director, Robert (Bob) Walsh. The Board extends its deepest condolences to his family and to those who knew him well.

Since the 1980s, Bob owned and operated several carwash sites and his carwash business, Fernrob Pressure Cleaning Systems Inc., which sells and installs carwash equipment, out of Miramichi, New Brunswick. He served on the CCA Board of Directors from 2011-2015.

Bob was not only active in the industry in which he worked, he was also actively involved in other passions as a member of the Newcastle Kinsmen Club, NB Snowmobile Federation, the Miramichi Yacht and Boat Club and the Square Forks Fishing Club. Donations in Bob's memory may be made to the IWK Children's Hospital in Halifax, N.S.

Beware of the Municipal Licensing and Standards Inspector

CCA Board Member Jason Kaye
December 2015

Attention CCA members located in the City of Toronto: I recently had a visit from an agent from the Investigation Services, Municipal Licensing and Standards branch. Car washes are on their hit list. Specifically, they are inspecting signage on your property to see if it conforms to the new sign by-law. Municipal Code Chapter 693 regulates the size, location, permit requirements and fees for temporary signs for public and private property. No signs are grand-fathered.

For over 55 years, we have had a series of "A" frame signs down our driveway directing and instructing customers. I was told that I was only allowed one sign on the property and that I would need to get a permit. I was given 48 hours to obtain a permit or remove and destroy all the signs. I just had new signs installed two months ago. That fact was of no interest to the Agent.

The maximum dimension for an "A" frame sign are as follows: Height from the ground - one metre or 39.37 inches, Width - 0.6 metre or 23.6 inches, Breadth - 0.75 metre or 29.5 inches. The sign must also be removed from the exterior of the building during hours that you are not open.

Do your homework before the Agent pays you a visit.

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